A
American Express Network Decline CodesAmex 183
Invalid Currency Code
Technical
System or connectivity issues
Do Not Retry
Retry will not succeed
Description
The transaction currency is not supported by the American Express network.
Recommended Action
Verify the currency code is valid and supported by American Express. Change the currency and try again.
Common Causes
- Unsupported currency code submitted
- Invalid ISO 4217 currency code
- Currency not enabled for this merchant on the Amex network
Recovery Tips
- Use a supported ISO 4217 currency code
- Contact your payment service provider to verify supported currencies
Quick Reference
Code
183
Category
Technical
Retryable
No
Source
Amex
Recoverability verdict
Retrying 183 will not work
This is a hard decline. Retrying code 183 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
101Non-Retryable
Expired Card / Invalid Expiration Date
The card has expired or the expiration date provided is invalid.
109Non-Retryable
Invalid Merchant
The American Express network does not recognise the merchant with the submitted transaction details. This needs to be investigated by the acquirer or payment service provider.
110Non-Retryable
Invalid Amount
The card issuer has declined the transaction due to a format or amount field error.
111Non-Retryable
Invalid Account
The card issuer is unable to find the card or account number. The account may be closed or the number may be incorrect.