B
Braintree (PayPal)2040
Invalid Store
Technical
System or connectivity issues
Retryable
This decline may succeed on retry
Description
There may be an issue with the configuration of your account. Have the customer attempt the transaction again — if the decline persists, contact Braintree support for more information.
Recommended Action
Retry the transaction. If it persists, contact Braintree support.
Common Causes
- Account configuration issue
Recovery Tips
- Contact Braintree support if the error persists
Quick Reference
Code
2040
Category
Technical
Retryable
Yes
Source
Braintree
Related Decline Codes
2000Retryable
Do Not Honor
The customer's bank is unwilling to accept the transaction. The customer will need to contact their bank for more details regarding this generic decline.
2001Retryable
Insufficient Funds
The account did not have sufficient funds to cover the transaction amount at the time of the transaction — subsequent attempts at a later date may be successful.
2002Retryable
Limit Exceeded
The attempted transaction exceeds the withdrawal limit of the account. The customer will need to contact their bank to change the account limits or use a different payment method.
2003Retryable
Cardholder's Activity Limit Exceeded
The attempted transaction exceeds the activity limit of the account. The customer will need to contact their bank to change the account limits or use a different payment method.
Automate Payment Recovery for Braintree
Slicker automatically handles decline codes like 2040 by intelligently retrying at the optimal time based on the decline reason.