B
Braintree (PayPal)Braintree 2049
Invalid SKU Number
Technical
System or connectivity issues
Do Not Retry
Retry will not succeed
Description
A non-numeric value was sent with the attempted transaction. Fix errors and resubmit the transaction with the proper SKU Number.
Recommended Action
Fix the SKU number format and resubmit.
Common Causes
- Non-numeric SKU value submitted
Recovery Tips
- Validate SKU format before submission
Quick Reference
Code
2049
Category
Technical
Retryable
No
Source
Braintree
Recoverability verdict
Retrying 2049 will not work
This is a hard decline. Retrying code 2049 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
2004Non-Retryable
Expired Card
The card is expired. The customer will need to use a different payment method.
2005Non-Retryable
Invalid Credit Card Number
The customer entered an invalid payment method or made a typo in their credit card information. Have the customer correct their payment information and attempt the transaction again — if the decline persists, they will need to contact their bank.
2006Non-Retryable
Invalid Expiration Date
The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again — if the decline persists, they will need to contact their bank.
2007Non-Retryable
No Account
The submitted card number is not on file with the card-issuing bank. The customer will need to contact their bank.