B
Braintree (PayPal)Braintree 2054
Reversal Amount Does Not Match Authorization Amount
Technical
System or connectivity issues
Do Not Retry
Retry will not succeed
Description
Either the refund amount is greater than the original transaction or the card-issuing bank does not allow partial refunds.
Recommended Action
Verify the refund amount matches or is less than the original transaction amount.
Common Causes
- Refund amount exceeds original transaction
- Issuer does not allow partial refunds
Recovery Tips
- Adjust the refund amount
Quick Reference
Code
2054
Category
Technical
Retryable
No
Source
Braintree
Recoverability verdict
Retrying 2054 will not work
This is a hard decline. Retrying code 2054 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
2004Non-Retryable
Expired Card
The card is expired. The customer will need to use a different payment method.
2005Non-Retryable
Invalid Credit Card Number
The customer entered an invalid payment method or made a typo in their credit card information. Have the customer correct their payment information and attempt the transaction again — if the decline persists, they will need to contact their bank.
2006Non-Retryable
Invalid Expiration Date
The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again — if the decline persists, they will need to contact their bank.
2007Non-Retryable
No Account
The submitted card number is not on file with the card-issuing bank. The customer will need to contact their bank.