B
Braintree (PayPal)Braintree 2061
Invalid Transaction Data
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
There may be an issue with the customer's card or a temporary issue at the card-issuing bank. Have the customer attempt the transaction again — if the decline persists, ask for a different card or payment method.
Recommended Action
Retry once. If it persists, ask for a different payment method.
Common Causes
- Invalid data in the transaction request
Recovery Tips
- Verify the transaction data format
Quick Reference
Code
2061
Category
Hard Decline
Retryable
No
Source
Braintree
Recoverability verdict
Retrying 2061 will not work
This is a hard decline. Retrying code 2061 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
2004Non-Retryable
Expired Card
The card is expired. The customer will need to use a different payment method.
2005Non-Retryable
Invalid Credit Card Number
The customer entered an invalid payment method or made a typo in their credit card information. Have the customer correct their payment information and attempt the transaction again — if the decline persists, they will need to contact their bank.
2006Non-Retryable
Invalid Expiration Date
The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again — if the decline persists, they will need to contact their bank.
2007Non-Retryable
No Account
The submitted card number is not on file with the card-issuing bank. The customer will need to contact their bank.