B
Braintree (PayPal)Braintree 2062
Invalid Tax Amount
Technical
System or connectivity issues
Retryable
This decline may succeed on retry
Description
There may be an issue with the customer's card or a temporary issue at the card-issuing bank. Have the customer attempt the transaction again — if the decline persists, ask for a different card or payment method.
Recommended Action
Verify the tax amount and retry.
Common Causes
- Invalid tax amount format or value
Recovery Tips
- Check tax amount formatting
Quick Reference
Code
2062
Category
Technical
Retryable
Yes
Source
Braintree
Recoverability verdict
2062 is often recoverable
Payments failing with code 2062 are often recoverable with the right retry timing and routing. Slicker recovers up to 70% of soft declines with smart retries.
Related Decline Codes
2000Retryable
Do Not Honor
The customer's bank is unwilling to accept the transaction. The customer will need to contact their bank for more details regarding this generic decline.
2001Retryable
Insufficient Funds
The account did not have sufficient funds to cover the transaction amount at the time of the transaction — subsequent attempts at a later date may be successful.
2002Retryable
Limit Exceeded
The attempted transaction exceeds the withdrawal limit of the account. The customer will need to contact their bank to change the account limits or use a different payment method.
2003Retryable
Cardholder's Activity Limit Exceeded
The attempted transaction exceeds the activity limit of the account. The customer will need to contact their bank to change the account limits or use a different payment method.