B
Braintree (PayPal)Braintree 2069
PayPal Blocking Duplicate Order IDs
Technical
System or connectivity issues
Do Not Retry
Retry will not succeed
Description
The submitted PayPal transaction appears to be a duplicate of a previously submitted transaction. This decline code indicates an attempt to prevent charging the same PayPal account twice for the same service.
Recommended Action
Check for existing recent payments. Use a unique order ID.
Common Causes
- Duplicate order ID submitted
Recovery Tips
- Ensure unique order IDs for each transaction
Quick Reference
Code
2069
Category
Technical
Retryable
No
Source
Braintree
Recoverability verdict
Retrying 2069 will not work
This is a hard decline. Retrying code 2069 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
2004Non-Retryable
Expired Card
The card is expired. The customer will need to use a different payment method.
2005Non-Retryable
Invalid Credit Card Number
The customer entered an invalid payment method or made a typo in their credit card information. Have the customer correct their payment information and attempt the transaction again — if the decline persists, they will need to contact their bank.
2006Non-Retryable
Invalid Expiration Date
The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again — if the decline persists, they will need to contact their bank.
2007Non-Retryable
No Account
The submitted card number is not on file with the card-issuing bank. The customer will need to contact their bank.