V
Visa Network Response CodesVisa 13
Invalid Amount
Technical
System or connectivity issues
Retryable
This decline may succeed on retry
Description
The transaction amount is invalid, too large, too small, or exceeds what the system can process. This is a generic response for amount-related issues.
Recommended Action
Verify the transaction amount and currency. Retry with a corrected amount.
Common Causes
- Amount is zero, negative, or has too many decimal places
- Currency conversion field overflow
- Amount exceeds system limits
Recovery Tips
- Verify the transaction amount and format
- Ensure the currency code is correct
- Retry with a corrected amount
Quick Reference
Code
13
Category
Technical
Retryable
Yes
Source
Visa
Recoverability verdict
13 is often recoverable
Payments failing with code 13 are often recoverable with the right retry timing and routing. Slicker recovers up to 70% of soft declines with smart retries.
Related Decline Codes
01Retryable
Refer to Card Issuer
The issuing bank is requesting the merchant to contact them before proceeding. This is a generic referral code indicating the issuer wants more information or verification.
02Retryable
Refer to Card Issuer (Special Condition)
Similar to code 01 but indicates a special condition. The issuing bank wants the merchant to contact them for a specific reason related to the account.
03Retryable
Invalid Merchant
The merchant ID or terminal configuration is not recognized or not valid for this transaction type. This typically indicates a setup issue rather than a cardholder problem.
05Retryable
Do Not Honor
The issuing bank has declined the transaction without providing a specific reason. This is one of the most common decline codes and can be temporary or permanent depending on the issuer's internal risk assessment.