V
Visa Network Response CodesVisa R0
Stop Payment Order
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The cardholder has placed a stop payment order on this recurring or installment transaction. No further reattempts are permitted.
Recommended Action
Do not retry. The cardholder has explicitly cancelled this payment. Contact the customer to resolve.
Common Causes
- Cardholder cancelled a recurring payment through their bank
- Stop payment placed on a specific merchant or amount
- Cardholder disputed the recurring charge
Recovery Tips
- Do not reattempt this transaction
- Contact the customer to discuss their subscription status
- Update your records to reflect the cancellation
Quick Reference
Code
R0
Category
Hard Decline
Retryable
No
Source
Visa
Recoverability verdict
Retrying R0 will not work
This is a hard decline. Retrying code R0 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
04Non-Retryable
Pick Up Card
The issuing bank requests that the card be captured. The card is not necessarily fraudulent but the issuer does not want it used. No reattempts are permitted.
07Non-Retryable
Pick Up Card (Fraud)
The issuing bank requests that the card be captured due to suspected fraud on the account. No reattempts are permitted.
12Non-Retryable
Invalid Transaction
The transaction type is not valid or not supported for this card. The issuer will never approve this specific transaction. No reattempts are permitted.
14Non-Retryable
Invalid Account Number
The card number does not correspond to any existing account. The card may have been mistyped, or the account may no longer exist. Visa categories this as both 1 (never approve) and 3 (revalidate data).