A
Adyen25
Restricted Card
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The card is restricted or invalid in this country.
Recommended Action
Ask the customer to use a different card.
Common Causes
- Card restricted to domestic use only
- Geographic restrictions on card
- Card type not accepted in this region
Recovery Tips
- Request an alternative payment method
- Customer should verify card restrictions with their bank
Quick Reference
Code
25
Category
Hard Decline
Retryable
No
Source
Adyen
Related Decline Codes
5Non-Retryable
Blocked Card
The card used for the transaction is blocked and therefore unusable.
6Non-Retryable
Expired Card
The card used for the transaction has expired and is therefore unusable.
8Non-Retryable
Invalid Card Number
The specified card number is incorrect or invalid.
10Non-Retryable
Not Supported
The shopper's bank does not support or does not allow this type of transaction.
Automate Payment Recovery for Adyen
Slicker automatically handles decline codes like 25 by intelligently retrying at the optimal time based on the decline reason.