Adyen Decline Codes

The transaction was refused by the issuer without additional information.

The issuer requires a referral — typically a voice authorisation or manual review.

The transaction did not go through due to an error on the acquirer's end.

The card used for the transaction is blocked and therefore unusable.

The card used for the transaction has expired and is therefore unusable.

An amount mismatch occurred during the transaction process.

The specified card number is incorrect or invalid.

It was not possible to contact the shopper's bank to authorise the transaction.

The shopper's bank does not support or does not allow this type of transaction.

3D Secure authentication was not executed or did not complete successfully.

The card does not have enough funds to cover the payable amount.

The acquirer flagged the transaction as possible fraud.

The transaction was cancelled.

The shopper cancelled the transaction before completing it.

The specified PIN is incorrect or invalid.

The shopper specified an incorrect PIN more than three times in a row.

It was not possible to validate the specified PIN number.

Pre-authorisation risk checks resulted in a fraud score of 100 or more. The transaction is flagged as fraudulent.

The transaction was not submitted correctly for processing.

The sum of pre- and post-authorisation risk checks resulted in a fraud score of 100 or more. The transaction was refused.

The transaction is not permitted to the issuer, cardholder, or merchant.

The specified CVC (card security code) is invalid.

The card is restricted or invalid in this country.

The shopper requested to stop the subscription or revoked authorisation for recurring charges.

The response code could not be reliably mapped to a specific decline reason.

The transaction amount is higher than the withdrawal amount permitted for the shopper's card.

The shopper has exceeded the number of withdrawals permitted for their card.

The issuer reported the transaction as suspected fraud.

The address data the shopper entered is incorrect.

The shopper's bank requires the shopper to enter a PIN.

The shopper's bank requires a checking account to complete the purchase.

The shopper's bank requires a savings account to complete the purchase.

The shopper's bank requires the shopper to enter a mobile PIN.

The shopper abandoned the transaction after a contactless attempt and was prompted for a different method.

The issuer declined the authentication exemption request and requires 3D Secure authentication.

The issuer or scheme was unable to communicate the 3DS outcome via RReq.

The payment network cannot be reached.

A PIN or signature is required to complete the transaction.

3D Secure authentication failed due to an issue at the card network or issuer.

Adyen's excessive retry prevention service blocked the transaction to prevent excessive retry fees from card schemes.

The token granted to the merchant for recurring charges was disabled by the shopper.