A
AdyenAdyen 33
Card Requires Online Pin
Soft Decline
Temporary failures that may succeed on retry
Retryable
This decline may succeed on retry
Description
The shopper's bank requires the shopper to enter a PIN.
Recommended Action
Retry the transaction with PIN entry.
Common Causes
- Card requires online PIN for authorisation
Recovery Tips
- Ensure your terminal or integration supports online PIN
Quick Reference
Code
33
Category
Soft Decline
Retryable
Yes
Source
Adyen
Related Decline Codes
2Retryable
Refused
The transaction was refused by the issuer without additional information.
3Retryable
Referral
The issuer requires a referral — typically a voice authorisation or manual review.
4Retryable
Acquirer Error
The transaction did not go through due to an error on the acquirer's end.
7Retryable
Invalid Amount
An amount mismatch occurred during the transaction process.
Adyen 33 recovery
Recover more payments like Adyen 33
Slicker handles codes like 33 by combining decline reason, issuer behavior, BIN data, and timing signals to choose the next best recovery action.
Analyze this in our payment data