A
AdyenAdyen 9
Issuer Unavailable
Technical
System or connectivity issues
Retryable
This decline may succeed on retry
Description
It was not possible to contact the shopper's bank to authorise the transaction.
Recommended Action
Retry the transaction after a short delay.
Common Causes
- Issuer system temporarily offline
- Network connectivity issues
- Issuer undergoing maintenance
Recovery Tips
- Automatic retry after 15-30 minutes
- If persistent, try again during business hours
Quick Reference
Code
9
Category
Technical
Retryable
Yes
Source
Adyen
Recoverability verdict
9 is often recoverable
Payments failing with code 9 are often recoverable with the right retry timing and routing. Slicker recovers up to 70% of soft declines with smart retries.
Related Decline Codes
2Retryable
Refused
The transaction was refused by the issuer without additional information.
3Retryable
Referral
The issuer requires a referral — typically a voice authorisation or manual review.
4Retryable
Acquirer Error
The transaction did not go through due to an error on the acquirer's end.
7Retryable
Invalid Amount
An amount mismatch occurred during the transaction process.