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A
Authorize.net

317

Expired Card (Processor)

Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed

Description

The credit card has expired. This is a processor-issued decline confirming the card is no longer valid.

Recommended Action

Ask the customer to update their payment method with a valid card.

Common Causes

  • Card expiration date has passed
  • Replacement card was issued but not updated

Recovery Tips

  • Use Account Updater to fetch new card credentials
  • Send a dunning email prompting the customer to update their card

Quick Reference

Code
317
Category
Hard Decline
Retryable
No
Source
Authorize

Automate Payment Recovery for Authorize

Slicker automatically handles decline codes like 317 by intelligently retrying at the optimal time based on the decline reason.

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