C
Checkout.com20057
Transaction Not Permitted to Cardholder
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The issuer does not allow this type of transaction for this cardholder. This may be due to card restrictions or a restricted recipient BIN.
Recommended Action
Ask the customer to contact their issuer or use a different card.
Common Causes
- Card restricted from this transaction type
- Issuer does not allow online transactions for this card
- Restricted recipient card BIN
Recovery Tips
- Request an alternative payment method
- Advise the customer to contact their bank to lift the restriction
Quick Reference
Code
20057
Category
Hard Decline
Retryable
No
Source
Checkout
Related Decline Codes
20003Non-Retryable
Invalid Merchant
The merchant ID or service provider configuration is invalid. This is typically a technical setup issue.
20006Non-Retryable
Error
The request contained invalid parameters. The issuer or gateway could not process the transaction as submitted.
20012Non-Retryable
Invalid Transaction
The issuer has rejected the transaction as invalid. The transaction type or parameters are not accepted.
20013Non-Retryable
Invalid Amount
The transaction amount is invalid or outside the acceptable range.
Automate Payment Recovery for Checkout
Slicker automatically handles decline codes like 20057 by intelligently retrying at the optimal time based on the decline reason.