C
Checkout.comCheckout 20013
Invalid Amount
Technical
System or connectivity issues
Do Not Retry
Retry will not succeed
Description
The transaction amount is invalid or outside the acceptable range.
Recommended Action
Verify the transaction amount and currency. Correct and resubmit.
Common Causes
- Amount is zero or negative
- Amount exceeds the maximum allowed
- Currency mismatch or invalid format
Recovery Tips
- Validate the amount before submission
- Check currency formatting requirements
Quick Reference
Code
20013
Category
Technical
Retryable
No
Source
Checkout
Recoverability verdict
Retrying 20013 will not work
This is a hard decline. Retrying code 20013 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
20003Non-Retryable
Invalid Merchant
The merchant ID or service provider configuration is invalid. This is typically a technical setup issue.
20006Non-Retryable
Error
The request contained invalid parameters. The issuer or gateway could not process the transaction as submitted.
20009Retryable
Request in Progress
The transaction is currently being processed. A duplicate request may have been submitted.
20012Non-Retryable
Invalid Transaction
The issuer has rejected the transaction as invalid. The transaction type or parameters are not accepted.