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Checkout 20100

Invalid Expiry Date

Technical
System or connectivity issues
Do Not Retry
Retry will not succeed

Description

The expiration date provided is in an invalid format or does not match the card on file.

Recommended Action

Ask the customer to verify and re-enter their card expiry date.

Common Causes

  • Expiry date format is incorrect (e.g. MM/YY vs MMYY)
  • Expiry date does not match the issuer's records

Recovery Tips

  • Implement client-side expiry date format validation
  • Send a dunning email asking the customer to update their card details

Quick Reference

Code
20100
Category
Technical
Retryable
No
Source
Checkout
Checkout 20100 recovery

Recover more payments like Checkout 20100

Slicker handles codes like 20100 by combining decline reason, issuer behavior, BIN data, and timing signals to choose the next best recovery action.

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