S
Stripelost_card
Lost Card
Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed
Description
The payment was declined because the card is reported lost.
Recommended Action
Do not retry. Do not report the specific decline reason to the customer. Present as a generic decline.
Common Causes
- Cardholder reported card as lost to issuer
Recovery Tips
- Present as a generic_decline to the customer
- Contact customer to update their payment method
- Do not mention the specific decline reason for security
Quick Reference
Code
lost_card
Category
Fraud/Security
Retryable
No
Source
Stripe
Related Decline Codes
card_not_supportedNon-Retryable
Card Not Supported
The card does not support this type of purchase.
currency_not_supportedNon-Retryable
Currency Not Supported
The card does not support the specified currency.
do_not_try_againNon-Retryable
Do Not Try Again
The card was declined for an unknown reason.
duplicate_transactionNon-Retryable
Duplicate Transaction
A transaction with identical amount and card information was submitted very recently.
Automate Payment Recovery for Stripe
Slicker automatically handles decline codes like lost_card by intelligently retrying at the optimal time based on the decline reason.