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Stripe Decline Codes

Modern payment infrastructure for the internet. Stripe builds the most powerful and flexible tools for internet commerce.

50Total Codes
15Retryable
35Non-Retryable
Category:
Retryable:

Showing 50 of 50 codes

authentication_required
Authentication Required
Soft Decline
Retryable

The card was declined because the transaction requires authentication such as 3D Secure.

3 common causes
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authentication_not_handled
Authentication Not Handled
Soft Decline
Retryable

The payment required authentication but the authentication flow was not performed before proceeding.

2 common causes
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approve_with_id
Approve with ID
Soft Decline
Retryable

The payment cannot be authorised.

2 common causes
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call_issuer
Call Issuer
Soft Decline
Retryable

The card was declined for an unknown reason. The customer needs to contact their card issuer for more information.

3 common causes
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card_not_supported
Card Not Supported
Hard Decline
Do Not Retry

The card does not support this type of purchase.

3 common causes
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card_velocity_exceeded
Card Velocity Exceeded
Soft Decline
Retryable

The customer has exceeded the balance, credit limit, or transaction amount limit on their card.

3 common causes
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currency_not_supported
Currency Not Supported
Hard Decline
Do Not Retry

The card does not support the specified currency.

2 common causes
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do_not_honor
Do Not Honor
Soft Decline
Retryable

The card was declined for an unknown reason.

4 common causes
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do_not_try_again
Do Not Try Again
Hard Decline
Do Not Retry

The card was declined for an unknown reason.

1 common causes
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duplicate_transaction
Duplicate Transaction
Technical
Do Not Retry

A transaction with identical amount and card information was submitted very recently.

3 common causes
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expired_card
Expired Card
Hard Decline
Do Not Retry

The card has expired.

2 common causes
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fraudulent
Fraudulent
Fraud/Security
Do Not Retry

The payment has been declined as Stripe suspects it is fraudulent.

3 common causes
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generic_decline
Generic Decline
Soft Decline
Retryable

The card was declined for an unknown reason, or was blocked by Stripe Radar.

3 common causes
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incorrect_address
Incorrect Address
Hard Decline
Do Not Retry

The customer entered an incorrect address.

2 common causes
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incorrect_cvc
Incorrect CVC
Hard Decline
Do Not Retry

The CVC number is incorrect.

3 common causes
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incorrect_number
Incorrect Number
Hard Decline
Do Not Retry

The card number is incorrect.

2 common causes
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incorrect_pin
Incorrect PIN
Hard Decline
Do Not Retry

The PIN entered is incorrect. This decline code only applies to payments made with a card reader.

2 common causes
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incorrect_zip
Incorrect Postal Code
Hard Decline
Do Not Retry

The postal code is incorrect.

2 common causes
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insufficient_funds
Insufficient Funds
Soft Decline
Retryable

The card has insufficient funds to complete the purchase.

3 common causes
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invalid_account
Invalid Account
Hard Decline
Do Not Retry

The card, or the account the card is connected to, is invalid.

2 common causes
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invalid_amount
Invalid Amount
Hard Decline
Do Not Retry

The payment amount is invalid, or exceeds the amount that is allowed.

3 common causes
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invalid_cvc
Invalid CVC
Hard Decline
Do Not Retry

The CVC number is incorrect.

2 common causes
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invalid_expiry_month
Invalid Expiry Month
Hard Decline
Do Not Retry

The expiry month is invalid.

2 common causes
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invalid_expiry_year
Invalid Expiry Year
Hard Decline
Do Not Retry

The expiry year is invalid.

2 common causes
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invalid_number
Invalid Number
Hard Decline
Do Not Retry

The card number is incorrect.

2 common causes
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invalid_pin
Invalid PIN
Hard Decline
Do Not Retry

The PIN entered is incorrect. This decline code only applies to payments made with a card reader.

1 common causes
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issuer_not_available
Issuer Not Available
Technical
Retryable

The card issuer could not be reached, so the payment could not be authorised.

3 common causes
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lost_card
Lost Card
Fraud/Security
Do Not Retry

The payment was declined because the card is reported lost.

1 common causes
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merchant_blacklist
Merchant Blacklist
Fraud/Security
Do Not Retry

The payment was declined because it matches a value on the Stripe user's block list.

2 common causes
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new_account_information_available
New Account Information Available
Hard Decline
Do Not Retry

The card, or the account the card is connected to, is invalid.

2 common causes
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no_action_taken
No Action Taken
Soft Decline
Retryable

The card was declined for an unknown reason.

1 common causes
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not_permitted
Not Permitted
Hard Decline
Do Not Retry

The payment is not permitted.

3 common causes
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offline_pin_required
Offline PIN Required
Hard Decline
Do Not Retry

The card was declined because it requires a PIN.

1 common causes
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online_or_offline_pin_required
Online or Offline PIN Required
Hard Decline
Do Not Retry

The card was declined because it requires a PIN.

1 common causes
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pickup_card
Pick Up Card
Fraud/Security
Do Not Retry

The customer cannot use this card to make this payment (it is possible the card has been reported lost or stolen).

2 common causes
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pin_try_exceeded
PIN Try Exceeded
Hard Decline
Do Not Retry

The allowable number of PIN tries has been exceeded.

2 common causes
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processing_error
Processing Error
Technical
Retryable

An error occurred while processing the card.

3 common causes
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reenter_transaction
Re-enter Transaction
Technical
Retryable

The issuer could not process the payment for an unknown reason.

2 common causes
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restricted_card
Restricted Card
Fraud/Security
Do Not Retry

The customer cannot use this card to make this payment (it is possible the card has been reported lost or stolen).

3 common causes
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revocation_of_all_authorizations
Revocation of All Authorizations
Hard Decline
Do Not Retry

The card was declined for an unknown reason.

1 common causes
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revocation_of_authorization
Revocation of Authorization
Hard Decline
Do Not Retry

The card was declined for an unknown reason.

1 common causes
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security_violation
Security Violation
Fraud/Security
Do Not Retry

The card was declined for an unknown reason.

2 common causes
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service_not_allowed
Service Not Allowed
Hard Decline
Do Not Retry

The card was declined for an unknown reason.

1 common causes
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stolen_card
Stolen Card
Fraud/Security
Do Not Retry

The payment was declined because the card is reported stolen.

1 common causes
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stop_payment_order
Stop Payment Order
Hard Decline
Do Not Retry

The card was declined for an unknown reason.

1 common causes
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testmode_decline
Test Mode Decline
Technical
Do Not Retry

A Stripe test card number was used.

1 common causes
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transaction_not_allowed
Transaction Not Allowed
Hard Decline
Do Not Retry

The card was declined for an unknown reason.

2 common causes
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try_again_later
Try Again Later
Soft Decline
Retryable

The card was declined for an unknown reason.

1 common causes
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withdrawal_count_limit_exceeded
Withdrawal Count Limit Exceeded
Soft Decline
Retryable

The customer has exceeded the balance or credit limit available on their card.

3 common causes
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mobile_device_authentication_required
Mobile Device Authentication Required
Soft Decline
Retryable

The transaction requires authentication on a mobile device.

2 common causes
View details

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