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Stripe Decline Codes

Modern payment infrastructure for the internet. Stripe builds the most powerful and flexible tools for internet commerce.

50Total Codes

15Retryable

35Non-Retryable

Category:

Retryable:

Showing 50 of 50 codes

authentication_required

Authentication Required

The card was declined because the transaction requires authentication such as 3D Secure.

3 common causes

authentication_not_handled

Authentication Not Handled

The payment required authentication but the authentication flow was not performed before proceeding.

2 common causes

approve_with_id

Approve with ID

The payment cannot be authorised.

2 common causes

The card was declined for an unknown reason. The customer needs to contact their card issuer for more information.

3 common causes

card_not_supported

Card Not Supported

The card does not support this type of purchase.

3 common causes

card_velocity_exceeded

Card Velocity Exceeded

The customer has exceeded the balance, credit limit, or transaction amount limit on their card.

3 common causes

currency_not_supported

Currency Not Supported

The card does not support the specified currency.

2 common causes

The card was declined for an unknown reason.

4 common causes

do_not_try_again

Do Not Try Again

The card was declined for an unknown reason.

1 common causes

duplicate_transaction

Duplicate Transaction

A transaction with identical amount and card information was submitted very recently.

3 common causes

The card has expired.

2 common causes

The payment has been declined as Stripe suspects it is fraudulent.

3 common causes

generic_decline

Generic Decline

The card was declined for an unknown reason, or was blocked by Stripe Radar.

3 common causes

incorrect_address

Incorrect Address

The customer entered an incorrect address.

2 common causes

The CVC number is incorrect.

3 common causes

incorrect_number

Incorrect Number

The card number is incorrect.

2 common causes

The PIN entered is incorrect. This decline code only applies to payments made with a card reader.

2 common causes

Incorrect Postal Code

The postal code is incorrect.

2 common causes

insufficient_funds

Insufficient Funds

The card has insufficient funds to complete the purchase.

3 common causes

invalid_account

Invalid Account

The card, or the account the card is connected to, is invalid.

2 common causes

The payment amount is invalid, or exceeds the amount that is allowed.

3 common causes

The CVC number is incorrect.

2 common causes

invalid_expiry_month

Invalid Expiry Month

The expiry month is invalid.

2 common causes

invalid_expiry_year

Invalid Expiry Year

The expiry year is invalid.

2 common causes

The card number is incorrect.

2 common causes

The PIN entered is incorrect. This decline code only applies to payments made with a card reader.

1 common causes

issuer_not_available

Issuer Not Available

The card issuer could not be reached, so the payment could not be authorised.

3 common causes

The payment was declined because the card is reported lost.

1 common causes

merchant_blacklist

Merchant Blacklist

The payment was declined because it matches a value on the Stripe user's block list.

2 common causes

new_account_information_available

New Account Information Available

The card, or the account the card is connected to, is invalid.

2 common causes

no_action_taken

No Action Taken

The card was declined for an unknown reason.

1 common causes

The payment is not permitted.

3 common causes

offline_pin_required

Offline PIN Required

The card was declined because it requires a PIN.

1 common causes

online_or_offline_pin_required

Online or Offline PIN Required

The card was declined because it requires a PIN.

1 common causes

The customer cannot use this card to make this payment (it is possible the card has been reported lost or stolen).

2 common causes

pin_try_exceeded

PIN Try Exceeded

The allowable number of PIN tries has been exceeded.

2 common causes

processing_error

Processing Error

An error occurred while processing the card.

3 common causes

reenter_transaction

Re-enter Transaction

The issuer could not process the payment for an unknown reason.

2 common causes

restricted_card

Restricted Card

The customer cannot use this card to make this payment (it is possible the card has been reported lost or stolen).

3 common causes

revocation_of_all_authorizations

Revocation of All Authorizations

The card was declined for an unknown reason.

1 common causes

revocation_of_authorization

Revocation of Authorization

The card was declined for an unknown reason.

1 common causes

security_violation

Security Violation

The card was declined for an unknown reason.

2 common causes

service_not_allowed

Service Not Allowed

The card was declined for an unknown reason.

1 common causes

The payment was declined because the card is reported stolen.

1 common causes

stop_payment_order

Stop Payment Order

The card was declined for an unknown reason.

1 common causes

testmode_decline

Test Mode Decline

A Stripe test card number was used.

1 common causes

transaction_not_allowed

Transaction Not Allowed

The card was declined for an unknown reason.

2 common causes

try_again_later

Try Again Later

The card was declined for an unknown reason.

1 common causes

withdrawal_count_limit_exceeded

Withdrawal Count Limit Exceeded

The customer has exceeded the balance or credit limit available on their card.

3 common causes

mobile_device_authentication_required

Mobile Device Authentication Required

The transaction requires authentication on a mobile device.

2 common causes

Stripe decline recovery

How many of these Stripe declines are you leaving unrecovered?

Soft declines on this list are recoverable with smart retries. Slicker maps every Stripe decline code to the retry timing and routing most likely to recover the payment.

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