S
Stripepin_try_exceeded
PIN Try Exceeded
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The allowable number of PIN tries has been exceeded.
Recommended Action
Ask the customer to use an alternative card or payment method.
Common Causes
- Too many incorrect PIN attempts
- Card locked due to PIN failures
Recovery Tips
- Customer needs to contact their bank to unlock PIN
- Suggest an alternative payment method
Quick Reference
Code
pin_try_exceeded
Category
Hard Decline
Retryable
No
Source
Stripe
Related Decline Codes
card_not_supportedNon-Retryable
Card Not Supported
The card does not support this type of purchase.
currency_not_supportedNon-Retryable
Currency Not Supported
The card does not support the specified currency.
do_not_try_againNon-Retryable
Do Not Try Again
The card was declined for an unknown reason.
duplicate_transactionNon-Retryable
Duplicate Transaction
A transaction with identical amount and card information was submitted very recently.
Automate Payment Recovery for Stripe
Slicker automatically handles decline codes like pin_try_exceeded by intelligently retrying at the optimal time based on the decline reason.