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V
Worldpay from FIS (Vantiv)

307

Restricted Card

Soft Decline
Temporary failures that may succeed on retry
Retryable
This decline may succeed on retry

Description

The card has a restriction preventing approval for this transaction. Contact the issuing bank for the specific reason.

Recommended Action

Ask the customer to contact their issuer to resolve the restriction. Retry after resolution.

Common Causes

  • Card has usage restrictions set by the issuer
  • Merchant category or transaction type not allowed
  • FraudSight Prior Fraud Advice filtering triggered

Recovery Tips

  • Send a dunning email asking the customer to contact their bank
  • Retry after the customer confirms the restriction is lifted

Quick Reference

Code
307
Category
Soft Decline
Retryable
Yes
Source
Vantiv

Automate Payment Recovery for Vantiv

Slicker automatically handles decline codes like 307 by intelligently retrying at the optimal time based on the decline reason.

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