Skip to main content
V

Vantiv Decline Codes

Worldpay from FIS (formerly Vantiv) is a leading payment processor handling billions of transactions annually.

53Total Codes
27Retryable
26Non-Retryable
Category:
Retryable:

Showing 53 of 53 codes

100
Processing Network Unavailable
Technical
Retryable

There is a problem with the card network or PINless Debit network. The processing network is temporarily unavailable.

2 common causes
View details
101
Issuer Unavailable
Technical
Retryable

The card issuer's system is unavailable. The issuing bank cannot authorize the transaction at this time.

2 common causes
View details
102
Re-submit Transaction
Technical
Retryable

There is a temporary problem with the submission. The transaction should be re-submitted.

2 common causes
View details
108
Try Again Later
Technical
Retryable

The transaction could not be processed due to a transitory communication issue with an internal or external service.

2 common causes
View details
110
Insufficient Funds
Soft Decline
Retryable

The card does not have enough funds to cover the transaction amount.

3 common causes
View details
112
Insufficient Funds - Retry After 1 Hour
Soft Decline
Retryable

Insufficient funds. The network advises retrying after at least 1 hour.

1 common causes
View details
113
Insufficient Funds - Retry After 24 Hours
Soft Decline
Retryable

Insufficient funds. The network advises retrying after at least 24 hours.

1 common causes
View details
114
Insufficient Funds - Retry After 2 Days
Soft Decline
Retryable

Insufficient funds. The network advises retrying after at least 2 days.

1 common causes
View details
115
Insufficient Funds - Retry After 4 Days
Soft Decline
Retryable

Insufficient funds. The network advises retrying after at least 4 days.

1 common causes
View details
116
Insufficient Funds - Retry After 6 Days
Soft Decline
Retryable

Insufficient funds. The network advises retrying after at least 6 days.

1 common causes
View details
117
Insufficient Funds - Retry After 8 Days
Soft Decline
Retryable

Insufficient funds. The network advises retrying after at least 8 days.

1 common causes
View details
118
Insufficient Funds - Retry After 10 Days
Soft Decline
Retryable

Insufficient funds. The network advises retrying after at least 10 days.

1 common causes
View details
120
Call Issuer
Soft Decline
Retryable

There is an unspecified problem with the card. The cardholder should contact the issuing bank.

3 common causes
View details
126
Call Issuer - Update Cardholder Data
Soft Decline
Retryable

Some cardholder data is out of date. The cardholder should contact the issuer to update their information.

2 common causes
View details
127
Exceeds Approval Amount Limit
Soft Decline
Retryable

This transaction exceeds the daily approval limit for the card.

2 common causes
View details
148
Invalid or Expired Card
Soft Decline
Retryable

The card is invalid or has expired. The cardholder should be contacted to update their information.

2 common causes
View details
149
Invalid Transaction or Card Restriction
Soft Decline
Retryable

The transaction is not permitted, or the card is not available for use. The information should be verified and the transaction resubmitted.

3 common causes
View details
206
Issuer Generated Error
Soft Decline
Retryable

An unspecified error was returned by the issuer. This is typically a transient issue.

2 common causes
View details
218
Card Not Active
Soft Decline
Retryable

The submitted card has not been activated. The cardholder needs to activate their card before it can be used.

3 common causes
View details
229
Illegal Transaction
Hard Decline
Do Not Retry

The transaction would violate applicable law or regulation.

2 common causes
View details
258
System Error
Technical
Retryable

A system error occurred during processing. This is a temporary technical failure.

2 common causes
View details
340
Invalid Amount
Technical
Do Not Retry

The transaction amount is invalid — it may be too high, too low, or above the merchant's transaction limit.

3 common causes
View details
349
Do Not Honor
Soft Decline
Retryable

The issuing bank has put a temporary hold on the card and declined the transaction without a specific reason.

3 common causes
View details
350
Generic Decline
Soft Decline
Retryable

The transaction was declined for an unspecified reason. This can be either a hard or soft decline depending on the payment method and circumstances.

3 common causes
View details
386
Processing Network Error
Technical
Retryable

Worldpay is experiencing issues communicating with the processing network. This is a temporary connectivity problem.

2 common causes
View details
555
Suspected Fraud
Fraud/Security
Do Not Retry

The issuing bank declined the transaction as suspected fraud.

3 common causes
View details
565
Transaction Not Supported by Issuer
Soft Decline
Retryable

The issuing bank does not support the submitted transaction type or has blocked it.

2 common causes
View details
566
Blocked by Cardholder
Soft Decline
Retryable

The cardholder has blocked this transaction. The cardholder must resolve the issue with their issuer.

3 common causes
View details
226
Incorrect CVV
Hard Decline
Do Not Retry

The transaction was declined because it was submitted with an incorrect security code (CVV2/CID).

2 common causes
View details
251
Duplicate Transaction
Technical
Do Not Retry

The transaction is a duplicate of a previously submitted transaction.

2 common causes
View details
301
Invalid Account Number
Hard Decline
Do Not Retry

The account number is not valid. The customer should verify their card information.

3 common causes
View details
302
Account Number Does Not Match Payment Type
Hard Decline
Do Not Retry

The payment type selected does not match the card number. For example, the transaction specified Visa but the card number is a Mastercard.

2 common causes
View details
303
Pick Up Card
Fraud/Security
Do Not Retry

The issuer has requested that the card be picked up. Do not process the transaction.

2 common causes
View details
304
Lost/Stolen Card
Fraud/Security
Do Not Retry

The card has been reported as lost or stolen. Do not process the transaction.

2 common causes
View details
305
Expired Card
Hard Decline
Do Not Retry

The card has expired.

2 common causes
View details
307
Restricted Card
Soft Decline
Retryable

The card has a restriction preventing approval for this transaction. Contact the issuing bank for the specific reason.

3 common causes
View details
308
Restricted Card - Chargeback
Fraud/Security
Do Not Retry

The transaction was declined due to the FraudSight Prior Chargeback Card Filtering Service, or the card has a restriction preventing approval due to previous chargebacks.

2 common causes
View details
309
Restricted Card - Prepaid Filtering
Fraud/Security
Do Not Retry

The transaction was declined by the FraudSight Prepaid Card Filtering service.

2 common causes
View details
312
Restricted Card - International Filtering
Fraud/Security
Do Not Retry

The transaction was declined by the FraudSight International Card Filtering Service.

2 common causes
View details
315
Restricted Card - Fraud Velocity Filtering
Fraud/Security
Do Not Retry

The transaction was declined by the FraudSight Auth Fraud Velocity Filtering Service due to suspicious transaction velocity.

2 common causes
View details
317
Restricted Card - Under Sanction
Fraud/Security
Do Not Retry

The card is under sanction and cannot be processed.

2 common causes
View details
318
Restricted Card - Fraud Advice Filtering
Fraud/Security
Do Not Retry

The transaction was declined by the Auth Fraud Advice Filtering Service.

2 common causes
View details
319
Restricted Card - AVS Fraud Filtering
Fraud/Security
Do Not Retry

The transaction was declined by the FraudSight Auth Fraud AVS Filtering Service.

2 common causes
View details
320
Invalid Expiration Date
Hard Decline
Do Not Retry

The card expiration date provided is invalid.

2 common causes
View details
322
Invalid Transaction
Hard Decline
Do Not Retry

The transaction is not permitted by the issuer. This may also be returned for transactions filtered by FraudSight services.

3 common causes
View details
323
No Such Issuer
Hard Decline
Do Not Retry

The card number references an issuer that does not exist. The card number is invalid.

2 common causes
View details
327
Cardholder Transaction Not Permitted
Hard Decline
Do Not Retry

The merchant does not allow this card type or specific transaction for this cardholder.

2 common causes
View details
328
Cardholder Requested Stop of Recurring Payment
Hard Decline
Do Not Retry

The cardholder has requested that recurring or installment payments be stopped. The card issuing bank no longer accepts these transactions.

2 common causes
View details
330
Invalid Payment Type
Hard Decline
Do Not Retry

This payment type is not accepted by the issuer.

2 common causes
View details
352
CVV2/CID Fail
Soft Decline
Retryable

The card security code (CVV2/CID) is invalid.

2 common causes
View details
358
Restricted - Security Code Mismatch
Hard Decline
Do Not Retry

The transaction was declined by Worldpay due to the security code (CVV2, CID, etc.) not matching.

2 common causes
View details
501
Account Closed
Hard Decline
Do Not Retry

The account associated with the card has been closed. Contact the cardholder for updated information.

2 common causes
View details
550
Fraud Filter Score Below Threshold
Fraud/Security
Do Not Retry

The transaction was declined because the FraudSight Fraud Filter Score was below the acceptable threshold set in the merchant's policy.

2 common causes
View details

Automate Vantiv Payment Recovery

Slicker integrates with Vantiv to automatically retry failed payments at the optimal time.

Get a Demo

Cookie preferences

Your privacy matters

We use analytics to understand how you use our site and improve your experience. Privacy Policy