V
Worldpay from FIS (Vantiv)566
Blocked by Cardholder
Soft Decline
Temporary failures that may succeed on retry
Retryable
This decline may succeed on retry
Description
The cardholder has blocked this transaction. The cardholder must resolve the issue with their issuer.
Recommended Action
Ask the customer to contact their bank to unblock the transaction.
Common Causes
- Cardholder set up transaction blocks with their bank
- Merchant category blocked by the cardholder
- Spending limits set by the cardholder
Recovery Tips
- Send a dunning email asking the customer to contact their bank
- Retry after the customer confirms the block is removed
Quick Reference
Code
566
Category
Soft Decline
Retryable
Yes
Source
Vantiv
Related Decline Codes
100Retryable
Processing Network Unavailable
There is a problem with the card network or PINless Debit network. The processing network is temporarily unavailable.
101Retryable
Issuer Unavailable
The card issuer's system is unavailable. The issuing bank cannot authorize the transaction at this time.
102Retryable
Re-submit Transaction
There is a temporary problem with the submission. The transaction should be re-submitted.
108Retryable
Try Again Later
The transaction could not be processed due to a transitory communication issue with an internal or external service.
Automate Payment Recovery for Vantiv
Slicker automatically handles decline codes like 566 by intelligently retrying at the optimal time based on the decline reason.