V
Worldpay from FIS (Vantiv)Vantiv 565
Transaction Not Supported by Issuer
Soft Decline
Temporary failures that may succeed on retry
Retryable
This decline may succeed on retry
Description
The issuing bank does not support the submitted transaction type or has blocked it.
Recommended Action
Retry with a different transaction configuration, or ask the customer to use a different card.
Common Causes
- Issuer does not support this transaction type
- Card not enabled for e-commerce or recurring payments
Recovery Tips
- Try processing without optional features
- Ask the customer to try a different card
Quick Reference
Code
565
Category
Soft Decline
Retryable
Yes
Source
Vantiv
Related Decline Codes
100Retryable
Processing Network Unavailable
There is a problem with the card network or PINless Debit network. The processing network is temporarily unavailable.
101Retryable
Issuer Unavailable
The card issuer's system is unavailable. The issuing bank cannot authorize the transaction at this time.
102Retryable
Re-submit Transaction
There is a temporary problem with the submission. The transaction should be re-submitted.
108Retryable
Try Again Later
The transaction could not be processed due to a transitory communication issue with an internal or external service.
Vantiv 565 recovery
Recover more payments like Vantiv 565
Slicker handles codes like 565 by combining decline reason, issuer behavior, BIN data, and timing signals to choose the next best recovery action.
Analyze this in our payment data