A
Authorize.netAuthorize 11
Duplicate Transaction
Technical
System or connectivity issues
Do Not Retry
Retry will not succeed
Description
A duplicate transaction has been submitted. Authorize.net checks for identical transactions submitted within a two-minute window based on amount and card information.
Recommended Action
Wait at least 2 minutes before retrying, or change the transaction details. Use invoice numbers to differentiate legitimate transactions.
Common Causes
- Same amount and card info submitted within 2 minutes
- User double-clicked the submit button
- Retry logic fired too quickly after a timeout
Recovery Tips
- Implement idempotency in your payment flow
- Use unique invoice numbers for each transaction attempt
- Add a minimum 2-minute delay between retries of the same card
Quick Reference
Code
11
Category
Technical
Retryable
No
Source
Authorize
Recoverability verdict
Retrying 11 will not work
This is a hard decline. Retrying code 11 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
4Non-Retryable
Pick Up Card
The issuer has flagged this card for pickup. This typically indicates the card has been reported lost, stolen, or is associated with fraud.
5Non-Retryable
Invalid Amount
The transaction amount is invalid. A valid numeric amount is required.
6Non-Retryable
Invalid Credit Card Number
The credit card number provided is invalid. The number did not pass basic validation checks.
7Non-Retryable
Invalid Expiration Date
The credit card expiration date format is invalid.