A
Authorize.netAuthorize 165
CVV Filter Decline - Void Failed
Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed
Description
The transaction was rejected due to a CVV mismatch based on the merchant's settings, and the system void failed.
Recommended Action
Ask the customer to verify their CVV code and re-enter card details.
Common Causes
- CVV mismatch triggered a decline
- Automatic void for the rejected transaction failed
Recovery Tips
- Send a dunning email asking the customer to update their card details
Quick Reference
Code
165
Category
Fraud/Security
Retryable
No
Source
Authorize
Recoverability verdict
Retrying 165 will not work
This is a hard decline. Retrying code 165 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
4Non-Retryable
Pick Up Card
The issuer has flagged this card for pickup. This typically indicates the card has been reported lost, stolen, or is associated with fraud.
5Non-Retryable
Invalid Amount
The transaction amount is invalid. A valid numeric amount is required.
6Non-Retryable
Invalid Credit Card Number
The credit card number provided is invalid. The number did not pass basic validation checks.
7Non-Retryable
Invalid Expiration Date
The credit card expiration date format is invalid.