A
Authorize.netAuthorize 17
Card Type Not Accepted
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The merchant does not accept this type of credit card. The card brand is not enabled on the merchant account.
Recommended Action
Ask the customer to use a different card type that is accepted by your merchant account.
Common Causes
- Card brand (Amex, Discover, JCB, etc.) not enabled on merchant account
- Merchant account not configured for this card network
Recovery Tips
- Request an alternative payment method from the customer
- Contact your merchant service provider to enable additional card types
Quick Reference
Code
17
Category
Hard Decline
Retryable
No
Source
Authorize
Recoverability verdict
Retrying 17 will not work
This is a hard decline. Retrying code 17 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
4Non-Retryable
Pick Up Card
The issuer has flagged this card for pickup. This typically indicates the card has been reported lost, stolen, or is associated with fraud.
5Non-Retryable
Invalid Amount
The transaction amount is invalid. A valid numeric amount is required.
6Non-Retryable
Invalid Credit Card Number
The credit card number provided is invalid. The number did not pass basic validation checks.
7Non-Retryable
Invalid Expiration Date
The credit card expiration date format is invalid.