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Authorize 254

Declined After Manual Review

Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed

Description

The transaction was held for review and subsequently declined after manual review by the merchant.

Recommended Action

The transaction was manually declined. Contact the customer if the decline was made in error.

Common Causes

  • Merchant manually declined the transaction during review
  • Fraud concerns identified during manual inspection

Recovery Tips

  • If declined in error, process a new transaction
  • Contact the customer to resolve any issues

Quick Reference

Code
254
Category
Fraud/Security
Retryable
No
Source
Authorize
Recoverability verdict

Retrying 254 will not work

This is a hard decline. Retrying code 254 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.

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