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A
Authorize.net

Authorize 27

AVS Mismatch

Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed

Description

The transaction was declined because of an Address Verification System (AVS) mismatch. The billing address provided does not match the address on file with the card issuer.

Recommended Action

Ask the customer to verify their billing address matches the address on file with their bank.

Common Causes

  • Billing address does not match the issuer's records
  • Typo in the street address or ZIP code
  • Customer recently moved and hasn't updated their bank

Recovery Tips

  • Send a dunning email asking the customer to verify their billing address
  • Consider relaxing AVS settings if your fraud rate is low
  • Allow the customer to update their address and retry

Quick Reference

Code
27
Category
Hard Decline
Retryable
No
Source
Authorize
Authorize 27 recovery

Recover more payments like Authorize 27

Slicker handles codes like 27 by combining decline reason, issuer behavior, BIN data, and timing signals to choose the next best recovery action.

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