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Authorize 315

Invalid Card Number (Processor)

Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed

Description

The credit card number is invalid. This is a processor-issued decline indicating the card number failed validation at the processor level.

Recommended Action

Ask the customer to verify and re-enter their card number.

Common Causes

  • Card number failed processor-level validation
  • Card number does not correspond to a valid account

Recovery Tips

  • Send a dunning email asking the customer to update their card on file

Quick Reference

Code
315
Category
Hard Decline
Retryable
No
Source
Authorize
Recoverability verdict

Retrying 315 will not work

This is a hard decline. Retrying code 315 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.

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