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Authorize 317

Expired Card (Processor)

Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed

Description

The credit card has expired. This is a processor-issued decline confirming the card is no longer valid.

Recommended Action

Ask the customer to update their payment method with a valid card.

Common Causes

  • Card expiration date has passed
  • Replacement card was issued but not updated

Recovery Tips

  • Use Account Updater to fetch new card credentials
  • Send a dunning email prompting the customer to update their card

Quick Reference

Code
317
Category
Hard Decline
Retryable
No
Source
Authorize
Recoverability verdict

Retrying 317 will not work

This is a hard decline. Retrying code 317 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.

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