C
Checkout.comCheckout 20062
Restricted Card
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The card has been restricted by the issuer and cannot be used for this transaction.
Recommended Action
Do not retry. Ask the customer to contact their issuer or use a different payment method.
Common Causes
- Card has geographic or merchant category restrictions
- Card flagged for suspicious activity
- Issuer placed a temporary or permanent restriction
Recovery Tips
- Request an alternative payment method from the customer
- Advise the customer to contact their bank about the restriction
Quick Reference
Code
20062
Category
Hard Decline
Retryable
No
Source
Checkout
Related Decline Codes
20003Non-Retryable
Invalid Merchant
The merchant ID or service provider configuration is invalid. This is typically a technical setup issue.
20006Non-Retryable
Error
The request contained invalid parameters. The issuer or gateway could not process the transaction as submitted.
20012Non-Retryable
Invalid Transaction
The issuer has rejected the transaction as invalid. The transaction type or parameters are not accepted.
20013Non-Retryable
Invalid Amount
The transaction amount is invalid or outside the acceptable range.
Checkout 20062 recovery
Recover more payments like Checkout 20062
Slicker handles codes like 20062 by combining decline reason, issuer behavior, BIN data, and timing signals to choose the next best recovery action.
Analyze this in our payment data