C
Checkout.comCheckout 20103
Card Type Not Supported
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The card type or payment method is not supported by this merchant or configuration.
Recommended Action
Ask the customer to use a different card type or payment method.
Common Causes
- Merchant does not accept this card brand
- Card type (prepaid, corporate, etc.) not enabled
- Payment method not configured for this account
Recovery Tips
- Ensure your account supports the most common card types
- Request an alternative payment method from the customer
Quick Reference
Code
20103
Category
Hard Decline
Retryable
No
Source
Checkout
Recoverability verdict
Retrying 20103 will not work
This is a hard decline. Retrying code 20103 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
20003Non-Retryable
Invalid Merchant
The merchant ID or service provider configuration is invalid. This is typically a technical setup issue.
20006Non-Retryable
Error
The request contained invalid parameters. The issuer or gateway could not process the transaction as submitted.
20012Non-Retryable
Invalid Transaction
The issuer has rejected the transaction as invalid. The transaction type or parameters are not accepted.
20013Non-Retryable
Invalid Amount
The transaction amount is invalid or outside the acceptable range.