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Checkout 30033

Expired Card - Pick Up

Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed

Description

The card has expired and the issuer requests it be retained.

Recommended Action

Do not retry. Ask the customer to provide updated card details.

Common Causes

  • Card expiration date has passed
  • Replacement card was issued

Recovery Tips

  • Use Account Updater to fetch new card credentials
  • Send a dunning email requesting updated payment details

Quick Reference

Code
30033
Category
Hard Decline
Retryable
No
Source
Checkout
Recoverability verdict

Retrying 30033 will not work

This is a hard decline. Retrying code 30033 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.

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