C
Checkout.comCheckout 41204
Decline List - Phone Number
Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed
Description
The customer's phone number is on your client-level decline list.
Recommended Action
Review your phone number decline list.
Common Causes
- Phone number associated with previous fraud
- Phone number was manually blocked
Recovery Tips
- Review the decline list entry and remove if legitimate
Quick Reference
Code
41204
Category
Fraud/Security
Retryable
No
Source
Checkout
Recoverability verdict
Retrying 41204 will not work
This is a hard decline. Retrying code 41204 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
20003Non-Retryable
Invalid Merchant
The merchant ID or service provider configuration is invalid. This is typically a technical setup issue.
20006Non-Retryable
Error
The request contained invalid parameters. The issuer or gateway could not process the transaction as submitted.
20012Non-Retryable
Invalid Transaction
The issuer has rejected the transaction as invalid. The transaction type or parameters are not accepted.
20013Non-Retryable
Invalid Amount
The transaction amount is invalid or outside the acceptable range.