S
StripeStripe incorrect_zip
Incorrect Postal Code
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The postal code is incorrect.
Recommended Action
Ask the customer to retry with the correct billing postal code.
Common Causes
- Postal code does not match card billing address
- Typo in postal code field
Recovery Tips
- Ensure postal code field is clearly visible in checkout
- Prompt the customer to verify their billing postal code
Quick Reference
Code
incorrect_zip
Category
Hard Decline
Retryable
No
Source
Stripe
Related Decline Codes
card_not_supportedNon-Retryable
Card Not Supported
The card does not support this type of purchase.
currency_not_supportedNon-Retryable
Currency Not Supported
The card does not support the specified currency.
do_not_try_againNon-Retryable
Do Not Try Again
The card was declined for an unknown reason.
duplicate_transactionNon-Retryable
Duplicate Transaction
A transaction with identical amount and card information was submitted very recently.
Stripe incorrect_zip recovery
Recover more payments like Stripe incorrect_zip
Slicker handles codes like incorrect_zip by combining decline reason, issuer behavior, BIN data, and timing signals to choose the next best recovery action.
Analyze this in our payment data