S
StripeStripe invalid_account
Invalid Account
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The card, or the account the card is connected to, is invalid.
Recommended Action
Ask the customer to contact their card issuer to check that the card is working correctly.
Common Causes
- Account closed or deactivated
- Card not properly linked to account
Recovery Tips
- Request an alternative payment method
- Ask customer to verify their card status with their bank
Quick Reference
Code
invalid_account
Category
Hard Decline
Retryable
No
Source
Stripe
Related Decline Codes
card_not_supportedNon-Retryable
Card Not Supported
The card does not support this type of purchase.
currency_not_supportedNon-Retryable
Currency Not Supported
The card does not support the specified currency.
do_not_try_againNon-Retryable
Do Not Try Again
The card was declined for an unknown reason.
duplicate_transactionNon-Retryable
Duplicate Transaction
A transaction with identical amount and card information was submitted very recently.
Stripe invalid_account recovery
Recover more payments like Stripe invalid_account
Slicker handles codes like invalid_account by combining decline reason, issuer behavior, BIN data, and timing signals to choose the next best recovery action.
Analyze this in our payment data