S
StripeStripe merchant_blacklist
Merchant Blacklist
Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed
Description
The payment was declined because it matches a value on the Stripe user's block list.
Recommended Action
Do not retry. Present as a generic decline to the customer.
Common Causes
- Card, email, or IP on your Stripe Radar block list
- Customer previously flagged for fraud
Recovery Tips
- Review your Stripe Radar block list if the customer is legitimate
- Present as a generic_decline to the customer
Quick Reference
Code
merchant_blacklist
Category
Fraud/Security
Retryable
No
Source
Stripe
Recoverability verdict
Retrying merchant_blacklist will not work
This is a hard decline. Retrying code merchant_blacklist will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
card_not_supportedNon-Retryable
Card Not Supported
The card does not support this type of purchase.
currency_not_supportedNon-Retryable
Currency Not Supported
The card does not support the specified currency.
do_not_try_againNon-Retryable
Do Not Try Again
The card was declined for an unknown reason.
duplicate_transactionNon-Retryable
Duplicate Transaction
A transaction with identical amount and card information was submitted very recently.