S
StripeStripe pickup_card
Pick Up Card
Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed
Description
The customer cannot use this card to make this payment (it is possible the card has been reported lost or stolen).
Recommended Action
Do not retry. Ask the customer to contact their card issuer for more information.
Common Causes
- Card flagged as lost or stolen
- Issuer requires card to be returned
Recovery Tips
- Request an alternative payment method
- Do not disclose the specific reason for security
Quick Reference
Code
pickup_card
Category
Fraud/Security
Retryable
No
Source
Stripe
Recoverability verdict
Retrying pickup_card will not work
This is a hard decline. Retrying code pickup_card will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
card_not_supportedNon-Retryable
Card Not Supported
The card does not support this type of purchase.
currency_not_supportedNon-Retryable
Currency Not Supported
The card does not support the specified currency.
do_not_try_againNon-Retryable
Do Not Try Again
The card was declined for an unknown reason.
duplicate_transactionNon-Retryable
Duplicate Transaction
A transaction with identical amount and card information was submitted very recently.