V
Worldpay from FIS (Vantiv)Vantiv 301
Invalid Account Number
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The account number is not valid. The customer should verify their card information.
Recommended Action
Ask the customer to verify and re-enter their card number, or use a different card.
Common Causes
- Card number entered incorrectly
- Account has been closed or does not exist
- Card number failed validation
Recovery Tips
- Implement client-side card number validation
- Send a dunning email requesting updated payment details
Quick Reference
Code
301
Category
Hard Decline
Retryable
No
Source
Vantiv
Recoverability verdict
Retrying 301 will not work
This is a hard decline. Retrying code 301 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
229Non-Retryable
Illegal Transaction
The transaction would violate applicable law or regulation.
340Non-Retryable
Invalid Amount
The transaction amount is invalid — it may be too high, too low, or above the merchant's transaction limit.
555Non-Retryable
Suspected Fraud
The issuing bank declined the transaction as suspected fraud.
226Non-Retryable
Incorrect CVV
The transaction was declined because it was submitted with an incorrect security code (CVV2/CID).