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V
Worldpay from FIS (Vantiv)

Vantiv 305

Expired Card

Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed

Description

The card has expired.

Recommended Action

Ask the customer to update their card details with a valid card.

Common Causes

  • Card expiration date has passed
  • Replacement card was issued but not updated

Recovery Tips

  • Use Account Updater to fetch new card credentials
  • Send a dunning email prompting the customer to update their payment method

Quick Reference

Code
305
Category
Hard Decline
Retryable
No
Source
Vantiv
Recoverability verdict

Retrying 305 will not work

This is a hard decline. Retrying code 305 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.

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