V
Worldpay from FIS (Vantiv)Vantiv 309
Restricted Card - Prepaid Filtering
Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed
Description
The transaction was declined by the FraudSight Prepaid Card Filtering service.
Recommended Action
Do not retry with this card. Request an alternative payment method.
Common Causes
- Prepaid card blocked by merchant's fraud filtering rules
- FraudSight prepaid card filtering enabled
Recovery Tips
- Request a non-prepaid payment method from the customer
- Review your prepaid card filtering settings if too restrictive
Quick Reference
Code
309
Category
Fraud/Security
Retryable
No
Source
Vantiv
Recoverability verdict
Retrying 309 will not work
This is a hard decline. Retrying code 309 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
229Non-Retryable
Illegal Transaction
The transaction would violate applicable law or regulation.
340Non-Retryable
Invalid Amount
The transaction amount is invalid — it may be too high, too low, or above the merchant's transaction limit.
555Non-Retryable
Suspected Fraud
The issuing bank declined the transaction as suspected fraud.
226Non-Retryable
Incorrect CVV
The transaction was declined because it was submitted with an incorrect security code (CVV2/CID).