V
Worldpay from FIS (Vantiv)Vantiv 323
No Such Issuer
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The card number references an issuer that does not exist. The card number is invalid.
Recommended Action
Ask the customer to verify their card number or use a different card.
Common Causes
- Card number is incorrect
- BIN does not correspond to a known issuer
Recovery Tips
- Implement client-side card number validation
- Send a dunning email requesting updated payment details
Quick Reference
Code
323
Category
Hard Decline
Retryable
No
Source
Vantiv
Recoverability verdict
Retrying 323 will not work
This is a hard decline. Retrying code 323 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
229Non-Retryable
Illegal Transaction
The transaction would violate applicable law or regulation.
340Non-Retryable
Invalid Amount
The transaction amount is invalid — it may be too high, too low, or above the merchant's transaction limit.
555Non-Retryable
Suspected Fraud
The issuing bank declined the transaction as suspected fraud.
226Non-Retryable
Incorrect CVV
The transaction was declined because it was submitted with an incorrect security code (CVV2/CID).