V
Worldpay from FIS (Vantiv)Vantiv 501
Account Closed
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The account associated with the card has been closed. Contact the cardholder for updated information.
Recommended Action
Do not retry. Ask the customer to provide a new payment method.
Common Causes
- Cardholder closed their bank account
- Issuer closed the account
Recovery Tips
- Send a dunning email requesting a new payment method
- Cancel or pause the subscription until payment is updated
Quick Reference
Code
501
Category
Hard Decline
Retryable
No
Source
Vantiv
Related Decline Codes
229Non-Retryable
Illegal Transaction
The transaction would violate applicable law or regulation.
340Non-Retryable
Invalid Amount
The transaction amount is invalid — it may be too high, too low, or above the merchant's transaction limit.
555Non-Retryable
Suspected Fraud
The issuing bank declined the transaction as suspected fraud.
226Non-Retryable
Incorrect CVV
The transaction was declined because it was submitted with an incorrect security code (CVV2/CID).
Vantiv 501 recovery
Recover more payments like Vantiv 501
Slicker handles codes like 501 by combining decline reason, issuer behavior, BIN data, and timing signals to choose the next best recovery action.
Analyze this in our payment data