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Worldpay from FIS (Vantiv)

Vantiv 550

Fraud Filter Score Below Threshold

Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed

Description

The transaction was declined because the FraudSight Fraud Filter Score was below the acceptable threshold set in the merchant's policy.

Recommended Action

Review the transaction. Adjust your FraudSight threshold if this is a false positive.

Common Causes

  • Transaction scored below the merchant's fraud score threshold
  • Multiple fraud risk indicators combined

Recovery Tips

  • Review and tune your FraudSight fraud score thresholds
  • Contact the customer to verify the transaction is legitimate

Quick Reference

Code
550
Category
Fraud/Security
Retryable
No
Source
Vantiv
Recoverability verdict

Retrying 550 will not work

This is a hard decline. Retrying code 550 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.

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