V
Worldpay from FIS (Vantiv)301
Invalid Account Number
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The account number is not valid. The customer should verify their card information.
Recommended Action
Ask the customer to verify and re-enter their card number, or use a different card.
Common Causes
- Card number entered incorrectly
- Account has been closed or does not exist
- Card number failed validation
Recovery Tips
- Implement client-side card number validation
- Send a dunning email requesting updated payment details
Quick Reference
Code
301
Category
Hard Decline
Retryable
No
Source
Vantiv
Related Decline Codes
229Non-Retryable
Illegal Transaction
The transaction would violate applicable law or regulation.
340Non-Retryable
Invalid Amount
The transaction amount is invalid — it may be too high, too low, or above the merchant's transaction limit.
555Non-Retryable
Suspected Fraud
The issuing bank declined the transaction as suspected fraud.
226Non-Retryable
Incorrect CVV
The transaction was declined because it was submitted with an incorrect security code (CVV2/CID).
Automate Payment Recovery for Vantiv
Slicker automatically handles decline codes like 301 by intelligently retrying at the optimal time based on the decline reason.