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V
Worldpay from FIS (Vantiv)

308

Restricted Card - Chargeback

Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed

Description

The transaction was declined due to the FraudSight Prior Chargeback Card Filtering Service, or the card has a restriction preventing approval due to previous chargebacks.

Recommended Action

Do not retry. Review the customer's chargeback history.

Common Causes

  • Card has previous chargeback history
  • FraudSight chargeback filtering triggered

Recovery Tips

  • Review the customer account for chargeback patterns
  • Request an alternative payment method

Quick Reference

Code
308
Category
Fraud/Security
Retryable
No
Source
Vantiv

Automate Payment Recovery for Vantiv

Slicker automatically handles decline codes like 308 by intelligently retrying at the optimal time based on the decline reason.

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