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V
Worldpay from FIS (Vantiv)

309

Restricted Card - Prepaid Filtering

Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed

Description

The transaction was declined by the FraudSight Prepaid Card Filtering service.

Recommended Action

Do not retry with this card. Request an alternative payment method.

Common Causes

  • Prepaid card blocked by merchant's fraud filtering rules
  • FraudSight prepaid card filtering enabled

Recovery Tips

  • Request a non-prepaid payment method from the customer
  • Review your prepaid card filtering settings if too restrictive

Quick Reference

Code
309
Category
Fraud/Security
Retryable
No
Source
Vantiv

Automate Payment Recovery for Vantiv

Slicker automatically handles decline codes like 309 by intelligently retrying at the optimal time based on the decline reason.

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