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V
Worldpay from FIS (Vantiv)

320

Invalid Expiration Date

Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed

Description

The card expiration date provided is invalid.

Recommended Action

Ask the customer to verify and re-enter their card expiration date.

Common Causes

  • Incorrect date format
  • Expiration date does not match issuer records

Recovery Tips

  • Implement client-side expiry date validation
  • Send a dunning email requesting updated card details

Quick Reference

Code
320
Category
Hard Decline
Retryable
No
Source
Vantiv

Automate Payment Recovery for Vantiv

Slicker automatically handles decline codes like 320 by intelligently retrying at the optimal time based on the decline reason.

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