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V
Worldpay from FIS (Vantiv)

323

No Such Issuer

Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed

Description

The card number references an issuer that does not exist. The card number is invalid.

Recommended Action

Ask the customer to verify their card number or use a different card.

Common Causes

  • Card number is incorrect
  • BIN does not correspond to a known issuer

Recovery Tips

  • Implement client-side card number validation
  • Send a dunning email requesting updated payment details

Quick Reference

Code
323
Category
Hard Decline
Retryable
No
Source
Vantiv

Automate Payment Recovery for Vantiv

Slicker automatically handles decline codes like 323 by intelligently retrying at the optimal time based on the decline reason.

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